FAQ

 

What is your shipping and returns policy?

The customer will be responsible for shipping charges unless other wise indicated. This website is designed exclusively for sales within the USA. We take responsibility for packaging and shipping your product with care, and will strive to do our best to ensure you receive what you order in good condition. All coffee sales are final. Apparel and other merchandise may be returned at the expense of the customer. Contact us for information.

What if I don't live in the USA?

I'm sure we can work something out ;). Please contact us and our professional customer service team will assist you personally.

How do I order wholesale?

We do offer wholesale green and roasted coffee. Contact us to receive a price list, samples, and to discuss the needs of your group or business. We'd love to work with you!

Do you have green coffee for sale?

Yes. We now offer green coffee on our website for orders up to 20 lbs. However, if you are interested in wholesale orders (50kg/order minimum), check with our team to see what offerings we currently have available and to discuss your needs by contacting us.

I am a coffee professional, can we talk about how we can work together to make awesome coffee?

We are committed seeking out transparent, direct relationships with roasters, importers, cafe owners and other professionals in the coffee industry. We believe this is the only way to make a positive impact from farm-to-cup through Yuni Coffee Co. So by all means, reach out to us! Let us know how you are involved in the coffee industry, and we can discuss all things Laos, processing, farming, roasting, receiving samples, origin trips, etc. Looking forward to meeting you!